FICA your Account link: https://playbet.net/my-account/my-details (you must be logged in)
Click your balance at the top of your screen
> Click User Info at the top of your screen
> Click Verification (Action Required) at the top of your screen
Under ID Document - upload your ID
Under Address proof - upload your Proof of address
Types of Proof of address accepted
> Municipal Utility Bill
> Bank Statement
Once all the correct documents have been uploaded click Upload Files at the bottom of your screen
Messages of files uploaded successfully will appear on your screen
Our team will contact you once your documents are processed successfully or if further documentation is required
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