Locked yourself outside of your account? Don't worry we can help you get back to betting in no time. 


STEP 1: Click on the "forgot your password?" on the top right corner of the website. 



STEP 2: Choose a method which will be easy for you, either to reset using your email or cellphone number. 




STEP 3a: If you choose to use the email method, then you'll see the screen below and receive an email from support@playbet.co.za with the temporary password.



STEP 3b: If you choose to use the cellphone method, then you'll see the screen below and receive an SMS from Playbet with the temporary password.



STEP 4: Use the temporary password to login your account, after that you'll be requested to change your password.

    

            Old password                    =    Temporary Password

            New password                  =    Choose a new password (between 6 and 10 characters):

            Confirm new password     =    Same as the "New password"




After that you should be able to log back into your account.