REQUIREMENTS FOR FICA



Clear copy of ID/Passport                            Clear copy of proof residence                         
(must not be expired                                  (Bank statement, water & electricity bill) 
applicable to passport)                            MUST BE ON THE CUSTOMER'S NAME
                                                                     AND NOT OLDER THAN 3 MONTHS. 


If the customer does not have proof of residence in their name, she/he needs to download the Playbet Affidavit form and follow the instructions of the form then send back to the support team. email: support@playbet.co.za  or on WhatsApp 0606 888 888



HOW TO SUBMIT YOUR FICA DOCUMENTS ON OUR WEBSITE


UPDATE BANKING DETAILS

(log in to your account and go to https://www.playbet.co.za/Profile/Banking )


1. Log into your account




2. Fill in your login details




3. From the "Menu" select "Account"

4. Go to "Banking"

5. Go to "Bank Account Details"



6. Fill in your Bank Account Details and click "UPDATE"


SUBMITTING YOUR FICA DOCUMENTS AFTER UPDATING BANKING DETAILS

Please follow the link below to submit your documents: 

https://www.playbet.co.za/Profile/Banking (must be logged in) 


Click on "FICA APPLICATION"


Type in your Name as it appears in your ID


Type in your Surname as it appears in your ID


Type in your Playbet account number.

- If you don't know your Playbet Account number, contact our 

Whatsapp helpline:0606 888 888 


Type in your contact number


Type in your Email address.

- If you don't have one, please skip this part 


Click to upload a photo of your ID or Passport.


Click to upload a photo of your Proof of Residence.


Click "Yes" If you filled out your banking details when registering your account.

Click "NO" If you did not fill out your banking details when registering your account.


After clicking "Yes", your documents will be submitted for a FICA verification process.

If you clicked "No", your documents will be submitted but will not be processed 

for FICA verification until you fill in your banking details